The CRU Belt Kit
The CRU Belt Kit comes with the inner velcro belt and the outer belt with MOLLE columns (quantity of columns determined by the size) to attach other CRU Kit products.
Belt sizes:
Small (30-35.5 inches) with 16 MOLLE columns
Medium (35.5-40 inches) with 19 MOLLE columns
Large (39-44.5 inches) with 23 MOLLE columns
PRODUCT INFO
Dimensions:
Weight:
RETURN & REFUND POLICY
Thank you for choosing our products. We strive to ensure your satisfaction with every purchase. In the event that you need to return an item shipped internationally, please review the following guidelines carefully:
1. Eligibility for Returns:
- Returns are accepted within 30 days from the date of delivery.
- The item must be unused, in its original packaging, and in the same condition as received.
- Products that have been personalised, altered, or damaged due to customer mishandling are not eligible for returns.
2. Return Authorization:
- Prior to returning any item, please contact our customer service team at [customer service email/phone] to obtain a Return Authorization (RA) number.
- Clearly mark the RA number on the outside of the package.
3. Return Shipping:
- Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of the item.
- Include a copy of the original packing slip or invoice with the returned item.
4. Customs and Duties:
- Customers are responsible for any customs duties, taxes, or fees associated with the return shipment. Failure to pay these fees may result in the package being returned to the sender.
5. Refund Process:
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to the original payment method within 5 business days.
6. Exchanges:
- We currently do not offer direct exchanges for international orders. If you need a different item, please follow the return process and place a new order.
7. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the product. We will arrange for a replacement or refund.
8. Contact Information:
- For any questions or concerns regarding the returns process, please contact our customer service team at Returns@crukit.co.uk
Please note that this policy applies only to products purchased directly from our website. If you purchased our product through a third-party retailer, please refer to their return policy. We reserve the right to update or modify this policy at any time without prior notice.
SHIPPING INFO
Thank you for choosing our products. To ensure a smooth shipping experience, please review the following information carefully:
1. Shipping Methods:
- We offer various shipping options based on your preferences and urgency. These include standard shipping, express shipping, and other expedited services. Shipping costs and delivery times vary depending on the chosen method.
2. Processing Time:
- Orders are typically processed within 1-2 business days after payment verification. Please note that this does not include weekends or public holidays.
3. Shipping Destinations:
- We currently ship to a wide range of international destinations. During the checkout process, you can select your country for accurate shipping rates and delivery estimates.
4. Shipping Costs:
- Shipping costs are calculated based on the destination, selected shipping method, and the weight/dimensions of the package. You can view the shipping costs during the checkout process before completing your purchase.
5. Customs Duties and Taxes:
- For international shipments, customs duties, taxes, and fees may be applicable based on your country's regulations. These charges are the responsibility of the recipient and are not included in the product or shipping costs. Please check with your local customs office for more information.
6. Tracking Information:
- Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your shipment online.
7. Estimated Delivery Times:
- Estimated delivery times vary based on the selected shipping method and destination. Standard shipping generally takes 10-15 business days, while express shipping delivers within 5-10 business days. Please note that unforeseen circumstances or customs delays may affect delivery times.
8. Order Status Updates:
- You can check the status of your order by logging into your account on our website. Additionally, we will send you email updates at key stages of the shipping process.
9. Shipping Restrictions:
- Certain products may be subject to international shipping restrictions due to local regulations. If your order contains restricted items, we will contact you to discuss potential alternatives or refunds.
10. Customer Support:
- For any inquiries or assistance regarding your shipment, please contact our customer support team at CustomerSupport@crukit.co.uk. We are here to help you throughout the shipping process.
We appreciate your business and strive to provide the best shipping experience possible. If you have any specific questions or concerns, please do not hesitate to reach out to our customer support team. Thank you for choosing our products!
